Privacy Policy

Policy on personal information protection

[Philosophy of personal information protection]

We, Asian Miles Co., Ltd., hereby declare that we strongly recognize the importance of personal information that the users of our services entrusted to us or that our employees entrusted its management to us. We also continuously improve the personal information protection management system (hereinafter, the "management system") that we are operating.

[Policy on personal information protection]

  1. Upon handling of personal information, we appropriately acquire, use, and provide it within the scope necessary for the business, employment, and personnel management. We take measures to prevent personal information from being used or provided for purposes other than those necessary to achieve the specified purpose of use.
  2. We comply with laws and regulations regarding the handling of personal information, governmental guidelines, and other rules.
  3. We continuously maintain the security system for personal information by utilizing management resources that match the actual business status in order to take reasonable safety measures and prevent risks such as leakage, loss, and damage of personal information. In the unlikely event, we will take corrective action promptly.
  4. We appoint a person in charge of personal information management with responsibility and authority for the implementation and operation of the management system, and manage it appropriately.
  5. We will provide appropriate education to all employees who handle personal information, conduct a regular audit and review of the operational status of the management system, and strive for continuous improvement.
  6. We set up a contact point for inquiries about personal information such as disclosure, correction, deletion, refusal request of use or provision, other complaints, consultation, etc.

Date of issuance: April 1, 2021

Asian Miles Co., Ltd.
Representative Makoto Yoshida

Please contact the below for inquiries regarding this Policy.

[Consultation counter on personal information]

TEL +81-50-3185-3882 (Weekdays 10:00 AM - 5:00 PM)
E-Mail account01@asianmile.net
Addressee Personal information protection manager: General manager of the Management Headquarters

Handling of personal information

[Purpose of use]

We use obtained personal information only for the following purposes. Of the following personal information, those entrusted to us in the form of outsourcing and personnel evaluation of employees are not subject to disclosure etc.

(1) Held personal data (personal information subject to disclosure)
・Personal information regarding employees
Type of personal information Purpose of use
Personal information of applicants to us ・Recruitment (examination, interview, various communication work)
Personal information of employees ・Personnel, general affairs, various business management work
・Personal information regarding business partners
Type of personal information Purpose of use
Personal information of companies that have business relationships with us "・Sales activities such as the provision of our services, communication, meetings, etc.
・Provision of information on our products and services
・Procedures for contracts, billing, etc.
・Answer to inquiries"
・Personal information regarding inquiries
Type of personal information Purpose of use
Information given in inquiries ・Answering and communication regarding the content of the inquiry
(2) Personal information obtained other than directly in writing (non-disclosure etc.)
・Personal information entrusted by business partners
Type of personal information Purpose of use
Personal information entrusted by companies that have business relationships with us ・Execution of the payment service

[Procedures for requesting disclosure of retained personal data]

We respond to your requests for disclosure etc. (notification of the purpose of use, disclosure, correction, addition, or deletion of the content, suspension of use, elimination, and suspension of provision to third parties) of personal information that we hold regarding the principal. For requests for disclosure etc., please contact the "Personal Information Consultation Counter" shown at the bottom of this page. We will send you a document named "Request for disclosure of personal information". Please check the content of the document, fill in the items, and return it to us with the necessary materials and fees attached.

[Identity verification documents]

When requesting disclosure etc. of personal information, please send one of the following documents to verify your identity along with the "Request for disclosure of personal information". If your registered domicile is listed, please blacken it before sending the document.

(1) When the principal sends a request

・A copy of a driver's license, passport, residence certificate, etc. that can be used to verify your identity

(2) When an agent sends a request

"If an agent performs the procedure, please send one of the following documents in addition to the ""Request for disclosure of personal information"" and (1) above.

  • A copy of the agent's driver's license, passport, residence certificate, etc. that can be used to verify the identity of the agent
  • If the agent is a lawyer, a document that shows the registration number
  • Power of attorney"

[Fees]

"Regarding notification of the purpose of use and disclosure of personal information, we charge JPY one thousand (1,000) for each request.
Please enclose a stamp or a postal fixed note equivalent to JPY one thousand when you send a request document to us.
We will notify you in the event that the fee is insufficient.
If the fee is not paid within one (1) week after our notification, your request will be invalidated."

[Provision to third parties]

"We do not provide personal information collected from you to any third party except in the following cases:
(1) When we obtained your prior consent;
(2) When payment or document delivery is required due to the use of paid services;
(3) When responding to inquiries from you or providing after-sales support related to our products and services; and
(4) When the provision is required by laws and regulations.
The company etc. to which we provide personal information in accordance with (3) above will be obliged by a contract to appropriately manage your personal information in the same way as we do."

[Outsourcing]

Within the scope of the above purposes of use, we may outsource all or any part of the handling of personal information. In that case, we will supervise the appropriate contractor in accordance with our regulations.

[Arbitrariness of information provision]

Providing personal information to us is arbitrary. However, we may not be able to respond to inquiries appropriately if there are any omissions or mistakes in the information.

[The use of cookies]

We may send information called cookies on our website to your computer in order to provide services when you browse our website and to verify traffic information. This information is stored in the hard disk or memory of your computer. Cookie information is used only for marketing analysis of our website and provision of various services, so as not to infringe on your privacy.

[Request to customers]

We will not be liable for ensuring the security of your personal information on other websites linked to our website. It is recommended that you closely examine the handling standard for personal information protection on the said website (the name may vary such as personal information protection policy, privacy policy, etc., but the terms "personal information" and "privacy" are used in most cases) or that you check directly with the department or person in charge of the website if there is no handling standard etc. in order to check the safety of your personal information.

Please contact the below for inquiries, complaints, or requests for disclosure etc. regarding personal information.

[Consultation counter on personal information]

TEL +81-50-3185-3882 (Weekdays 10:00 AM - 5:00 PM)
E-Mail account01@asianmile.net
Addressee Personal information protection manager: General manager of the Management Headquarters